ActiveState - Pro Studio Subscription FAQs

Pro Studio Subscription FAQs

Pro Studio Subscriptions

What are Pro Studio subscriptions?

ActivePerl Pro Studio and ActiveTcl Pro Studio are annual, easy-to-budget subscription bundles that include software licenses, upgrades and Safari Books Online.

How do I get licenses for my ActivePerl Pro Studio or ActiveTcl Pro Studio subscription?
  • Sign in to your account. If you've forgotten your password, follow the instructions on the page.
  • Go to My Account > Downloads.
  • Select your license.
  • Select your platform and click the link to download.
  • Consult the Installation Guide on the My Account > Downloads page for instructions.
How do I access my Safari Books Online account?

Safari Books Online is available in the My Downloads section of your online account. You'll need to log in to access your bookshelf.

Pro Studio Renewals

How do I know when my Pro Studio subscription is up for renewal?

The original purchaser and the assigned end user of the license is notified by email about an upcoming renewal. Renewal notifications are emailed two months prior, one month prior and one day after license expiration to both the purchaser and the end user contacts (if both are listed). If you do not receive these notifications:

  • Sign in to your account. If you've forgotten your password, follow the instructions on the page.
  • Go to My Account > License Management.
  • There you will find the expiry date of your license.
  • To renew, click on (renew) beside the serial number you wish to renew.
  • If you cannot find or renew your license, please contact us for assistance.
Is it possible to renew an expired Pro Studio subscription?

Please contact us for information about renewing expired licenses. Please provide us with the serial number of the license you wish to renew.

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